WHAT WE DO

Service & Support

S&S-VR

Virtual Reception | Customer Service

  • Manage Inbound & Outbound Calls
  • Schedule Appointments
  • Manage Digital Files
  • Manage Fax & Mailing
  • Omni-Channel Customer Service
S&S-VA

Virtual Assistant Services

  • Transcription
  • Data Entry
  • Expense Reporting
  • Web Research
  • Calendar Management
  • Travel & Booking
  • Manage Texts & Emails
S&S-HelpDesk

Help Desk | Technical Support

  • Live Chat Agent
  • Text, Phone & Video Support
  • Email Support

Marketing

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Web Support

  • Basic Website Setup & Ad Sites
  • Proofread & Revise Website Content
  • Website Management
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Graphic Design

  • Graphic Design
  • Illustration
  • Print Media
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Digital Marketing

  • Email Marketing
  • Funnel Building | ClickFunnels Certified
  • Paid Advertising
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Video & Animation

  • Video Creation
  • Video Narration
  • Video Editing
Marketing-SocialMedia

Social Media Management

  • Schedule Posts
  • Manage Platforms & Responses
  • Paid Advertising
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Content Management

  • Website Content Management
  • Videos & Podcasts Management
  • Content Creation | Curation

Special-Ops

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Writing

  • Technical Writing
  • Support Site Management
  • Contract Writing
  • Document Translation 
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Payroll

  • Payroll
  • Tax Forms Filings
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Bookkeeping | Accounting Services

  • Bookkeeping
  • Accounts Payables | Receivables Management
  • Procurement Management 
  • Document & Receipt Management 
  • Remote Deposit | Lockbox Solutions
  • Controller Services
  • Bank Account & Credit Card Reconciliations 
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HR Management

  • HR Onboarding
  • Employee Expense Management
  • Recruiting & Interviewing
  • Job Ad Placement & Management 

Sales

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Lead Generation

  • Inside Sales Rep Outsourcing
  • Outbound Calling Campaigns
  • Affiliate Management 
  • Direct Mail Campaigns 
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Onboarding

  • Client Onboarding
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Customer Success

  • Client Management
  • Liaison Between Clients & Team
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Strategy

01

Planning

We help you align your processes with your wants and needs. We help discover:
Why do you do what you do?
How do you do it?
What do you do?

02

Process Development

We take a holistic approach to your business. We look at both technology and human elements. We go beyond automating business processes or solving business problems - we help enable your business to respond to changing consumer, market, and regulatory demands faster than competitors. 

03

Project Management

Once we align with your business, we assign you a client success strategist. This person will help you build smart growth and transition strategies. Our alliance network can also connect you with other professionals to help your business succeed.