WHAT WE DO

Service & Support

S&S-VR

Virtual Reception | Customer Service

  • Manage Inbound & Outbound Calls
  • Schedule Appointments
  • Manage Digital Files
  • Manage Fax & Mailing
  • Omni-Channel Customer Service
S&S-VA

Virtual Assistant Services

  • Transcription
  • Data Entry
  • Expense Reporting
  • Web Research
  • Calendar Management
  • Travel & Booking
  • Manage Texts & Emails
S&S-HelpDesk

Help Desk | Technical Support

  • Live Chat Agent
  • Text, Phone & Video Support
  • Email Support

Marketing

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Web Support

  • Basic Website Setup & Ad Sites
  • Proofread & Revise Website Content
  • Website Management
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Graphic Design

  • Graphic Design
  • Illustration
  • Print Media
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Digital Marketing

  • Email Marketing
  • Funnel Building | ClickFunnels Certified
  • Paid Advertising
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Video & Animation

  • Video Creation
  • Video Narration
  • Video Editing
Marketing-SocialMedia

Social Media Management

  • Schedule Posts
  • Manage Platforms & Responses
  • Paid Advertising
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Content Management

  • Website Content Management
  • Videos & Podcasts Management
  • Content Creation | Curation

Special-Ops

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Writing

  • Technical Writing
  • Support Site Management
  • Contract Writing
  • Document Translation 
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Payroll

  • Payroll
  • Tax Forms Filings
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Bookkeeping | Accounting Services

  • Bookkeeping
  • Accounts Payables | Receivables Management
  • Procurement Management 
  • Document & Receipt Management 
  • Remote Deposit | Lockbox Solutions
  • Controller Services
  • Bank Account & Credit Card Reconciliations 
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HR Management

  • HR Onboarding
  • Employee Expense Management
  • Recruiting & Interviewing
  • Job Ad Placement & Management 

Sales

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Lead Generation

  • Inside Sales Rep Outsourcing
  • Outbound Calling Campaigns
  • Affiliate Management 
  • Direct Mail Campaigns 
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Onboarding

  • Client Onboarding
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Customer Success

  • Client Management
  • Liaison Between Clients & Team
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Strategy

01

Planning

We help you align your processes with your wants and needs. We help discover:
Why do you do what you do?
How do you do it?
What do you do?

02

Process Development

We take a holistic approach to your business. We look at both technology and human elements. We go beyond automating business processes or solving business problems - we help enable your business to respond to changing consumer, market, and regulatory demands faster than competitors. 

03

Project Management

Once we align with your business, we assign you a client success strategist. This person will help you build smart growth and transition strategies. Our alliance network can also connect you with other professionals to help your business succeed. 

What our customers are saying...


“My Clients actually believe that your receptionists are here in the office with me and are a part of my staff, even though they are thousands of miles away. Your staff has been very professional and courteous toward my clients.”

 

— Dewayne Queen, CPA, DQ Tax Services, Maryland


"This is fantastic. I am very impressed and wanted to let you know how much of a pleasure it is working with you. You are so efficient, organized and pick things up on the first go. I was worried about onboarding time, but you just get to the tasks and the results are top notch. Gratefully, Anne"

Anne Stafanyk, Kanopi Studios


“I have real confidence in how your inbound call specialists handle my clients. They are now even booking my appointments for me. My high level of confidence in your staff has helped me to let go and thus freed me up to do things that directly produce more revenue for my business.”

— Bryan Frederickson, A Fireman's Chimney Sweep, Boise, Idaho

Simply find the perfect plan for you.

We like to be upfront about our pricing so here's the low down

*Ask us about our Advocate Plans for Corporate or Enterprise Level Assistance.  Prices based upon lowest applicable plan.

There are many ways that points can be used, and different tasks require a different number of points. 

Frequently Asked Questions